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ZIKAP / CUSTOMER POLICIES

Clear expectations.
At every step.

Zikap is operated by Highlink LLC, registered in Texas, United States.

Understand the service scope, how information is handled and how to ask for cancellation or refund review.

Effective: November 9, 2026 · Version: 2026-11-09

01 / SERVICE TERMS

The scope of your project.

Fixed-package checkout, one-time payment, delivery, one scoped clarification and your customer account.

Read service terms
02 / PRIVACY

Your information.

Accounts, project records, local tools, optional AI, retention and privacy requests.

Read privacy notice
03 / CANCELLATION & REFUNDS

When plans change.

The refund approach before work starts, after work begins and after delivery.

Read refund policy

A question about your project?

Use the project conversation or Help & support. Payments / Refund review opens the corresponding support topic. Submitting a request does not charge you or issue a refund.

Support and refunds: support@zikap.site
Privacy: privacy@zikap.site

Your existing project

These service terms and refund policy apply to new service arrangements from November 9, 2026. A later policy update does not silently replace an already agreed project scope, price or applicable terms. Mandatory customer rights are preserved.