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ZIKAP / CUSTOMER POLICIES

Understand the work.
Agree on the scope.

Zikap is operated by Highlink LLC, a limited liability company registered in Texas, United States.

support@zikap.site

Clear terms for focused SEO work, from your request to the delivered report.

Effective: November 9, 2026 · Version: 2026-11-09.2 · Operator: Highlink LLC

On this page

1. What Zikap provides

Zikap offers focused SEO reviews and recommendations, including technical SEO, keyword research and on-page edit briefs. The selected package, submitted page URLs, business topic, language, market and accepted project brief define the work. Check the current package scope, submitted brief and stored price before paying. Specialist review and timing follow payment for fixed packages.

The existing starter packages are one-time projects in USD. They are not monthly subscriptions. A separately offered future service needs its own clear scope and price.

Current starter deliverables
ServiceIncluded scopeDelivery
Technical reviewOne website, up to 5 public URLsPrioritized findings and an action checklist
Keyword research25 keyword ideas for one topic, language and market; a map for up to 5 pagesA curated keyword plan, without live volume or difficulty figures
On-page briefsUp to 3 existing pages on one websiteProposed metadata, content and internal-link improvements
Combined starterThe three scopes above for the same websiteA combined specialist report

The current package comparison shows the saved catalog names and one-time prices. The confirmed project scope and stored project amount govern an accepted request; a later catalog edit does not rewrite that stored amount.

2. From brief to paid project

For a fixed package, submitting your brief saves the project, then opens Stripe checkout after you confirm the package scope and one-time amount. No manual acceptance is required before paying. Saving a brief or opening checkout alone does not charge you. After payment, Zikap reviews the submitted brief, confirms necessary inputs and timing in the project update, and resolves any scope limitations before work proceeds. Custom work requires a separate scope and price agreement before payment. Before paid work begins, Highlink LLC records a dated, customer-visible scope/start update and marks the project In progress. Payment alone does not start the paid work. If the submitted scope cannot be fulfilled, the cancellation and refund policy applies; additional work is not silently charged.

Do not rely on an estimated delivery date until it is agreed for your project. Changes to URLs, topics or requested work may need a new agreement.

3. Your information and website access

Supply accurate contact details and only request checks of websites you are permitted to have reviewed. Share public URLs or appropriately limited, agreed information. Never put passwords, API keys, recovery codes, card details or other secrets in a brief or project message.

Public website checks sample source HTML. They respect access limitations and robots rules and may be unable to examine some websites. They do not execute page JavaScript or establish Google indexing, rankings, search traffic, backlink coverage or keyword volumes.

4. Payment and project status

Fixed-package checkout is available after the brief is saved, without waiting for manual acceptance. Review the saved package scope and one-time amount before continuing to Stripe-hosted checkout. Existing saved prices and already agreed project arrangements are preserved. Card details are entered on Stripe. Zikap records payment references and status; returning from checkout alone is not proof that payment succeeded.

Payment and fulfillment are separate. Paying does not automatically create an SEO report, implement changes or publish content to your website. The merchant for Zikap is Highlink LLC; Stripe may show the merchant’s business name. Stripe test-mode records are clearly labelled and do not represent real charges.

5. Reports and clarification

Specialist reports are delivered through the customer workspace or the original private-receipt tracking route. Keep your login and receipt private. You can read or download a saved report and communicate about that project through the available project features.

The current starter scope includes one clarification or revision request within the original agreed work. An unsent clarification draft stays in the current tab across project refresh and reopening; it is not submitted automatically. Reloading the page or ending the account session clears it. Additional pages, new research topics, implementation or ongoing support require separate agreement. Customer-managed action-plan tasks record your own progress; marking one complete is not independent verification of a fix.

6. AI-assisted suggestions

Where available, AI explanations are a separate optional step after a website check and require consent to share the limited structured findings with the AI service. The workspace shows availability and usage limits. AI can produce inaccurate or incomplete suggestions, so review the original evidence before making a change.

AI explanations do not publish website changes, replace the accepted specialist scope or guarantee search results. A limited check with no findings does not certify a website as issue-free.

7. SEO outcomes and permitted use

Search visibility depends on many factors outside a single review. Zikap does not guarantee a particular ranking, traffic increase, indexing decision, AI-search recommendation or sales result. Recommendations should be assessed against the actual website and its business context.

Do not use the service to probe private networks, bypass website restrictions, access another customer’s projects, submit unlawful content or abuse the available quotas.

8. Cancellations and questions

Use the project conversation or Help & support to raise a service issue or request cancellation. In Payments, Refund review opens the support form with the corresponding topic; sending it starts a review. A message or status change does not itself process a financial refund. The cancellation and refund policy records the owner-approved approach: a full refund before work starts, refund of the unperformed portion after work starts, and correction followed by partial/full refund review for unresolved delivery issues. Read the complete cancellation and refund policy before paying.

The operator is Highlink LLC. Support and refunds: support@zikap.site. These terms do not waive mandatory customer rights or replace separately agreed project terms.

9. Your customer account

My account contains your saved name and sign-in email, security controls and private data download. You can update your display name; this does not change your email, credentials or older project records. Email ownership and recovery by email are not currently verified or provided by the application.

Keep your latest private recovery code or recovery file safe. Opening that file locally fills the recovery form; you still choose a new password and submit the form yourself. Successful account recovery replaces the recovery code and signs out existing sessions.

Security shows session creation/expiry dates and the current session. Closing other sessions requires your current password and affects their next authenticated requests. The list does not identify devices or provide a complete activity audit.

10. Materials and delivered recommendations

You retain your rights in materials you supply and authorize Zikap to use those materials to review, support and deliver your requested work. Supply material you are permitted to share. Delivered reports and recommendations may be used for your own website and business; any third-party materials remain subject to their applicable rights and permissions.

11. Questions and later changes

Keep project questions and agreed changes in the customer workspace so the scope, timing and response remain connected to the request. General account questions can be raised in Help & support. Support contact: support@zikap.site.

This version applies to new service arrangements from November 9, 2026. It does not silently replace an already accepted project scope or price. Material project changes require separate confirmation, and applicable mandatory customer rights remain unaffected.

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